Privacy policy
1. Data Controller The data controller is Marco Tosi, owner of Dolomiti Haus, with registered office in Loc. Pampeago 3a, 38038 Tesero (TN) — email: info@dolomitihaus.com — tel: 39 338 611 9970.
2. Data collected Through this website and the booking process, we collect the following personal data: — Personal data: name, surname, date of birth — Contact data: email address, telephone number — Identity document data: as required by Italian legislation on tourist accommodation — Browsing data: IP address, browser type, pages visited, duration of visit — Booking data: dates of stay, number of guests, declared preferences
3. Purpose of processing Your data is processed exclusively for: — Management of the booking and stay — Necessary communications before, during and after the stay — Fulfilment of legal obligations (communication to public security authorities via ISPAT, tourist tax) — Improvement of the service offered — Sending commercial communications only with explicit consent
4. Legal basis The processing is based on: — Execution of the booking contract (Article 6.1.b GDPR) — Legal obligation (Article 6.1.c GDPR) for communications to the authorities — Consent of the interested party (Article 6.1.a GDPR) for promotional communications — Legitimate interest (Article 6.1.f GDPR) for improving the service
5. Data retention: Booking data is retained for 10 years as required by Italian tax law. Browsing data is retained for a maximum of 12 months. Data provided for promotional communications is retained until consent is revoked.
6. Data Sharing Your data will not be sold or transferred to third parties for commercial purposes. It may be shared exclusively with: — Public security authorities (Police Headquarters) as required by Italian regulations on tourist accommodation — Municipality of Tesero for the tourist tax — Booking platforms (Airbnb, Booking.com) for reservations made through these channels — subject to their respective privacy policies — Vikey (digital check-in manager) — for collecting guest documents — Smoobu (channel manager and website manager) — for managing reservations
7. Data transfer outside the EU. Some service providers (e.g., Airbnb, Booking.com, Amazon for Alexa and Fire Stick) may transfer data outside the European Union. These transfers are carried out in compliance with the guarantees provided by the GDPR (standard contractual clauses or adequacy decisions of the European Commission).
8. Cookies This site uses technical cookies necessary for the site's operation and analytical cookies to understand how visitors interact with the pages. We do not use third-party profiling cookies for advertising purposes. You can manage your cookie preferences via the banner displayed upon first access or through your browser settings.
9. Rights of the interested party As a data subject, you have the right to: — Access: obtain confirmation that your data is being processed and receive a copy thereof — Rectification: correct inaccurate or incomplete data — Erasure: request the erasure of your data (except for legal retention obligations) — Restriction: request the restriction of processing in certain cases — Portability: receive your data in a structured and readable format — Objection: object to processing based on legitimate interest — Withdrawal of consent: withdraw consent to promotional communications at any time. To exercise your rights, please write to info@dolomitihaus.com. We will respond within 30 days, as required by the GDPR. You also have the right to lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it).
10. Data Security We adopt appropriate technical and organizational measures to protect your data from unauthorized access, loss, or destruction. Communications via the site are encrypted (HTTPS).
11. Changes to this Policy This policy may be updated at any time. Substantial changes will be communicated via a notice on the website. The date of the last update is indicated at the bottom of this page.
12. Contacts For any questions regarding the processing of your data: 📧 info@dolomitihaus.com 📱 39 338 611 9970 🌐 www.dolomitihaus.com Last updated: April 2026